PHOENIX CUSTOMER CARE LIMITED

Company summary

Company number: 03315193
Status: ACTIVE
Incorporated / age: 7 February 199729 years
Registered office: 10 Brindleyplace, Birmingham, B1 2JB, United Kingdom
Accounts due: 30 September 2026
Confirmation statement due: 7 May 2027
Active officers: 3
Outstanding charges: 0

Sourced from Companies House, retrieved 20 September 2026 at 11:23 UTC. This is public register information, not a credit or legal assessment.

View this company on the Companies House register

Company type
Private limited company
Address
10 Brindleyplace, Birmingham, B1 2JB, United Kingdom
Nature of business
Other business support service activities n.e.c.
Previous company names
BRITANNIC LIMITED
BRITANNIC NUMBER 1 LIMITED
BRITANNIC QUEST TRUSTEES LIMITED
PINCO 901 LIMITED

Officer details

Name	Role	Appointed On	Resigned On	Country of Residence	Date of Birth	Address
PEARL GROUP SECRETARIAT SERVICES LIMITED ACTIVE	Secretary	01 Sep 2006				10, Brindleyplace, Birmingham, B1 2JB, United Kingdom
BELLSHAW, Gillian Mckay ACTIVE	Director	26 Jun 2026		United Kingdom	July 1971	10, Brindleyplace, Birmingham, B1 2JB, United Kingdom
HOLT, Jenny Isobel ACTIVE	Director	06 Dec 2024		Scotland	June 1977	10, Brindleyplace, Birmingham, B1 2JB, United Kingdom
EAST, Anna RESIGNED	Secretary	25 Aug 2004	31 Oct 2004			203 Moor Green Lane, Moseley, Birmingham, West Midlands, B13 8NT
EAST, Anna RESIGNED	Secretary	23 Feb 2000	18 Jul 2003			203 Moor Green Lane, Moseley, Birmingham, West Midlands, B13 8NT
GRIFFIN-SMITH, Philip Bernard RESIGNED	Secretary	01 Nov 2004	01 Sep 2006			7, The Rickyard, Easenhall, Warwickshire, CV23 0JN
GRIFFIN-SMITH, Philip Bernard RESIGNED	Secretary	18 Jul 2003	25 Aug 2004			7, The Rickyard, Easenhall, Warwickshire, CV23 0JN
WHITE, Gillian Maryjoy RESIGNED	Secretary	18 Mar 1997	23 Feb 2000			26 Park Avenue, Solihull, West Midlands, B91 3EJ
PINSENT MASONS SECRETARIAL LIMITED RESIGNED	Nominee Secretary	07 Feb 1997	18 Mar 1997			41 Park Square, Leeds, LS1 2NS
BARNES, David RESIGNED	Director	16 Apr 1997	15 Jun 1998		February 1949	Faru Mill Lane, Lower Slaughter, Cheltenham, Gloucestershire, GL54 2HX
BROWN, Bernard George RESIGNED	Director	25 Aug 2004	31 Dec 2005	England	February 1951	Hill House, Broom Close, Esher, Surrey, KT12 9ET
BUCKLE, Samantha Rose RESIGNED	Director	01 Oct 2021	06 Dec 2024	England	June 1975	1 Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG
CASSONI, Maria Luisa RESIGNED	Director	15 Jun 1998	31 Dec 2000	England	December 1951	125 Providence Square, Bermondsey Wall West, London, SE1 2ED
COTTAM, Harold, Managing Director RESIGNED	Director	01 Jan 2002	18 Jul 2003	United Kingdom	October 1938	Pentwyn Farm, Dorstone, Hereford, HR3 6AD
DOWNING, Wadham St John RESIGNED	Director	31 Dec 2005	07 Feb 2007	United Kingdom	March 1967	Lilac Croft, Pool Close Little Comberton, Pershore, Worcestershire, WR10 3EL
EAST, Anna RESIGNED	Director	18 Jul 2003	25 Aug 2004	England	May 1961	203 Moor Green Lane, Moseley, Birmingham, West Midlands, B13 8NT
EATON, Michael John RESIGNED	Director	01 Oct 2008	28 Sep 2009		May 1961	21, Sydney Road, Richmond, Surrey, TW9 1UB
GREAVES, Beverley Judith RESIGNED	Director	13 Aug 1998	17 Jul 2001		January 1958	48 Maxted Road, Birmingham, West Midlands, B23 5DJ
GUEST, Andrew Brian RESIGNED	Director	27 Nov 2008	01 Sep 2019	United Kingdom	July 1960	1, Wythall Green Way, Wythall, Birmingham, B47 6WG, England
HENDRY, Robert RESIGNED	Director	16 Apr 1997	20 Jun 1997	Scotland	December 1950	Nevis 26 Pendreich View, Bonnyrigg, Midlothian, EH19 2EL
HOLLAND, Paul Kenneth RESIGNED	Director	16 Apr 1997	18 Jul 2003		February 1961	12 Moorcroft Close, Callow Hill, Redditch, Worcestershire, B97 5WB
HUGH, Neil Mowatt RESIGNED	Director	26 Sep 2019	26 Jun 2026	United Kingdom	April 1984	Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH, United Kingdom
HUNTLEY, David Charles RESIGNED	Director	01 Oct 2008	23 Dec 2009	United Kingdom	February 1961	7, Burwood Park Road, Hersham, Walton On Thames, Surrey, KT12 5LJ
MCINNES, Susan Davidson RESIGNED	Director	25 Feb 2010	11 Mar 2018	Scotland	July 1962	1, Wythall Green Way, Wythall, Birmingham, B47 6WG, England
MEEHAN, Brendan Joseph RESIGNED	Director	31 Dec 2005	07 Feb 2007	United Kingdom	March 1958	24 Kirby Close, Northampton, Northamptonshire, NN4 6AB
PETT, David John RESIGNED	Director	16 Apr 1997	11 Nov 1998	England	February 1956	Ford House, Yeoford, Crediton, Devon, EX17 5HQ
PORTMAN, Bryan Henry RESIGNED	Director	28 Jun 2001	31 Jan 2003		November 1948	Chesnam House, Copthill Lane, Kingswood, Surrey, KT20 6HL
SCOTT, Ruth Mary RESIGNED	Director	20 Jun 1997	13 Aug 1998		February 1966	8 Cornfield Avenue, Stoke Heath, Bromsgrove, Worcestershire, B60 3QU
SHAW, Brian Hamilton RESIGNED	Director	16 Apr 1997	31 Dec 2001		April 1942	Vicarage Farmhouse, Pillerton Hersey, Wrwickshire, CV35 0QA
SINGLETON, Graham Lloyd RESIGNED	Director	01 May 2008	30 Sep 2008		April 1963	High Meadow, Alderminster, Stratford Upon Avon, Warwickshire, CV37 8NX
SINGLETON, Graham Lloyd RESIGNED	Director	25 Aug 2004	31 Dec 2005		April 1963	High Meadow, Alderminster, Stratford Upon Avon, Warwickshire, CV37 8NX
STEWART, Gavin Macneill RESIGNED	Director	07 Feb 2007	01 May 2008	United Kingdom	December 1959	17 Baldernock Road, Milngavie, Glasgow, Lanarkshire, G62 8DU
TREMAINE, Robin Thomas RESIGNED	Director	28 Apr 1999	28 Apr 2003		May 1956	48 Galley Lane, Arkley, Barnet, Hertfordshire, EN5 4AJ
WALTON, Adam James RESIGNED	Director	07 Feb 2007	27 Nov 2008	United Kindom	March 1962	The Paddock Lacock Road, Corsham, Wiltshire, SN13 9HS
WOOLLETT, David Nicholas RESIGNED	Director	11 Mar 2018	30 Sep 2021	United Kingdom	April 1976	1, Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG, United Kingdom
WRIGHT, Nicholas Anthony RESIGNED	Director	17 Jul 2001	31 Jan 2003	England	December 1953	3 Cartland Road, Kings Heath, Birmingham, B14 7NS
PINSENT MASONS DIRECTOR LIMITED RESIGNED	Nominee Director	07 Feb 1997	16 Apr 1997			41 Park Square, Leeds, LS1 2NS

PEARL GROUP SECRETARIAT SERVICES LIMITED ACTIVE
Role: Secretary
Appointed on: 01 Sep 2006
Address: 10, Brindleyplace, Birmingham, B1 2JB, United Kingdom

BELLSHAW, Gillian Mckay ACTIVE
Role: Director
Appointed on: 26 Jun 2026
Country of Residence: United Kingdom
Date of birth: July 1971
Address: 10, Brindleyplace, Birmingham, B1 2JB, United Kingdom

HOLT, Jenny Isobel ACTIVE
Role: Director
Appointed on: 06 Dec 2024
Country of Residence: Scotland
Date of birth: June 1977
Address: 10, Brindleyplace, Birmingham, B1 2JB, United Kingdom

EAST, Anna RESIGNED
Role: Secretary
Appointed on: 25 Aug 2004
Resigned on: 31 Oct 2004
Address: 203 Moor Green Lane, Moseley, Birmingham, West Midlands, B13 8NT

EAST, Anna RESIGNED
Role: Secretary
Appointed on: 23 Feb 2000
Resigned on: 18 Jul 2003
Address: 203 Moor Green Lane, Moseley, Birmingham, West Midlands, B13 8NT

GRIFFIN-SMITH, Philip Bernard RESIGNED
Role: Secretary
Appointed on: 01 Nov 2004
Resigned on: 01 Sep 2006
Address: 7, The Rickyard, Easenhall, Warwickshire, CV23 0JN

GRIFFIN-SMITH, Philip Bernard RESIGNED
Role: Secretary
Appointed on: 18 Jul 2003
Resigned on: 25 Aug 2004
Address: 7, The Rickyard, Easenhall, Warwickshire, CV23 0JN

WHITE, Gillian Maryjoy RESIGNED
Role: Secretary
Appointed on: 18 Mar 1997
Resigned on: 23 Feb 2000
Address: 26 Park Avenue, Solihull, West Midlands, B91 3EJ

PINSENT MASONS SECRETARIAL LIMITED RESIGNED
Role: Nominee Secretary
Appointed on: 07 Feb 1997
Resigned on: 18 Mar 1997
Address: 41 Park Square, Leeds, LS1 2NS

BARNES, David RESIGNED
Role: Director
Appointed on: 16 Apr 1997
Resigned on: 15 Jun 1998
Date of birth: February 1949
Address: Faru Mill Lane, Lower Slaughter, Cheltenham, Gloucestershire, GL54 2HX

BROWN, Bernard George RESIGNED
Role: Director
Appointed on: 25 Aug 2004
Resigned on: 31 Dec 2005
Country of Residence: England
Date of birth: February 1951
Address: Hill House, Broom Close, Esher, Surrey, KT12 9ET

BUCKLE, Samantha Rose RESIGNED
Role: Director
Appointed on: 01 Oct 2021
Resigned on: 06 Dec 2024
Country of Residence: England
Date of birth: June 1975
Address: 1 Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG

CASSONI, Maria Luisa RESIGNED
Role: Director
Appointed on: 15 Jun 1998
Resigned on: 31 Dec 2000
Country of Residence: England
Date of birth: December 1951
Address: 125 Providence Square, Bermondsey Wall West, London, SE1 2ED

COTTAM, Harold, Managing Director RESIGNED
Role: Director
Appointed on: 01 Jan 2002
Resigned on: 18 Jul 2003
Country of Residence: United Kingdom
Date of birth: October 1938
Address: Pentwyn Farm, Dorstone, Hereford, HR3 6AD

DOWNING, Wadham St John RESIGNED
Role: Director
Appointed on: 31 Dec 2005
Resigned on: 07 Feb 2007
Country of Residence: United Kingdom
Date of birth: March 1967
Address: Lilac Croft, Pool Close Little Comberton, Pershore, Worcestershire, WR10 3EL

EAST, Anna RESIGNED
Role: Director
Appointed on: 18 Jul 2003
Resigned on: 25 Aug 2004
Country of Residence: England
Date of birth: May 1961
Address: 203 Moor Green Lane, Moseley, Birmingham, West Midlands, B13 8NT

EATON, Michael John RESIGNED
Role: Director
Appointed on: 01 Oct 2008
Resigned on: 28 Sep 2009
Date of birth: May 1961
Address: 21, Sydney Road, Richmond, Surrey, TW9 1UB

GREAVES, Beverley Judith RESIGNED
Role: Director
Appointed on: 13 Aug 1998
Resigned on: 17 Jul 2001
Date of birth: January 1958
Address: 48 Maxted Road, Birmingham, West Midlands, B23 5DJ

GUEST, Andrew Brian RESIGNED
Role: Director
Appointed on: 27 Nov 2008
Resigned on: 01 Sep 2019
Country of Residence: United Kingdom
Date of birth: July 1960
Address: 1, Wythall Green Way, Wythall, Birmingham, B47 6WG, England

HENDRY, Robert RESIGNED
Role: Director
Appointed on: 16 Apr 1997
Resigned on: 20 Jun 1997
Country of Residence: Scotland
Date of birth: December 1950
Address: Nevis 26 Pendreich View, Bonnyrigg, Midlothian, EH19 2EL

HOLLAND, Paul Kenneth RESIGNED
Role: Director
Appointed on: 16 Apr 1997
Resigned on: 18 Jul 2003
Date of birth: February 1961
Address: 12 Moorcroft Close, Callow Hill, Redditch, Worcestershire, B97 5WB

HUGH, Neil Mowatt RESIGNED
Role: Director
Appointed on: 26 Sep 2019
Resigned on: 26 Jun 2026
Country of Residence: United Kingdom
Date of birth: April 1984
Address: Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH, United Kingdom

HUNTLEY, David Charles RESIGNED
Role: Director
Appointed on: 01 Oct 2008
Resigned on: 23 Dec 2009
Country of Residence: United Kingdom
Date of birth: February 1961
Address: 7, Burwood Park Road, Hersham, Walton On Thames, Surrey, KT12 5LJ

MCINNES, Susan Davidson RESIGNED
Role: Director
Appointed on: 25 Feb 2010
Resigned on: 11 Mar 2018
Country of Residence: Scotland
Date of birth: July 1962
Address: 1, Wythall Green Way, Wythall, Birmingham, B47 6WG, England

MEEHAN, Brendan Joseph RESIGNED
Role: Director
Appointed on: 31 Dec 2005
Resigned on: 07 Feb 2007
Country of Residence: United Kingdom
Date of birth: March 1958
Address: 24 Kirby Close, Northampton, Northamptonshire, NN4 6AB

PETT, David John RESIGNED
Role: Director
Appointed on: 16 Apr 1997
Resigned on: 11 Nov 1998
Country of Residence: England
Date of birth: February 1956
Address: Ford House, Yeoford, Crediton, Devon, EX17 5HQ

PORTMAN, Bryan Henry RESIGNED
Role: Director
Appointed on: 28 Jun 2001
Resigned on: 31 Jan 2003
Date of birth: November 1948
Address: Chesnam House, Copthill Lane, Kingswood, Surrey, KT20 6HL

SCOTT, Ruth Mary RESIGNED
Role: Director
Appointed on: 20 Jun 1997
Resigned on: 13 Aug 1998
Date of birth: February 1966
Address: 8 Cornfield Avenue, Stoke Heath, Bromsgrove, Worcestershire, B60 3QU

SHAW, Brian Hamilton RESIGNED
Role: Director
Appointed on: 16 Apr 1997
Resigned on: 31 Dec 2001
Date of birth: April 1942
Address: Vicarage Farmhouse, Pillerton Hersey, Wrwickshire, CV35 0QA

SINGLETON, Graham Lloyd RESIGNED
Role: Director
Appointed on: 01 May 2008
Resigned on: 30 Sep 2008
Date of birth: April 1963
Address: High Meadow, Alderminster, Stratford Upon Avon, Warwickshire, CV37 8NX

SINGLETON, Graham Lloyd RESIGNED
Role: Director
Appointed on: 25 Aug 2004
Resigned on: 31 Dec 2005
Date of birth: April 1963
Address: High Meadow, Alderminster, Stratford Upon Avon, Warwickshire, CV37 8NX

STEWART, Gavin Macneill RESIGNED
Role: Director
Appointed on: 07 Feb 2007
Resigned on: 01 May 2008
Country of Residence: United Kingdom
Date of birth: December 1959
Address: 17 Baldernock Road, Milngavie, Glasgow, Lanarkshire, G62 8DU

TREMAINE, Robin Thomas RESIGNED
Role: Director
Appointed on: 28 Apr 1999
Resigned on: 28 Apr 2003
Date of birth: May 1956
Address: 48 Galley Lane, Arkley, Barnet, Hertfordshire, EN5 4AJ

WALTON, Adam James RESIGNED
Role: Director
Appointed on: 07 Feb 2007
Resigned on: 27 Nov 2008
Country of Residence: United Kindom
Date of birth: March 1962
Address: The Paddock Lacock Road, Corsham, Wiltshire, SN13 9HS

WOOLLETT, David Nicholas RESIGNED
Role: Director
Appointed on: 11 Mar 2018
Resigned on: 30 Sep 2021
Country of Residence: United Kingdom
Date of birth: April 1976
Address: 1, Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG, United Kingdom

WRIGHT, Nicholas Anthony RESIGNED
Role: Director
Appointed on: 17 Jul 2001
Resigned on: 31 Jan 2003
Country of Residence: England
Date of birth: December 1953
Address: 3 Cartland Road, Kings Heath, Birmingham, B14 7NS

PINSENT MASONS DIRECTOR LIMITED RESIGNED
Role: Nominee Director
Appointed on: 07 Feb 1997
Resigned on: 16 Apr 1997
Address: 41 Park Square, Leeds, LS1 2NS

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